Improvements With Health Care Delivery ... Courtesy of Toyota
I found this segment from the BBC most fascinating. It's a 30 minute piece from Peter Day's excellent show, In Business. This one focuses on how some enlightened professionals in the UK's National Health Care System are giving serious thought to adopting some of the principles used on the Toyota automobile assembly line. Sounds far-fetched? Listen to it first and you might not think so afterwards!
I only wish some Canadian politicians and health-care managers would pay attention. For as an engineer who has long been involved in improving the business processes of large corporations, it has been clear to me that the processes within our hospitals are as far away from efficient as one could possibly imagine!
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