Why I Could Never Offer Computer Support Professionally
My "dear" mother just called me up to scream at ME that her computer wasn't working. More specifically, she couldn't get into her Gmail with her Firefox browser. I couldn't sort that out so I told her to use Internet Explorer instead. 20 minutes later (okay, 3 minutes later) when she figured out how to click on the Internet Explorer icon, she changed the address to "gmail.com". Then she entered her username and her password. Except that she entered her username incorrectly because she didn't bother to check her typing. She then claimed that she could no longer enter her username correctly, as it kept on changing it to an incorrect one. So I got her to close down that copy of Internet Explorer and open another one instead. When I told her to enter "gmail.com" again she said she didn't know how ... even though she had just done so 7 minutes before.
The phone line then went dead as I threw my phone through the window. I've since looked in the mirror and all of my hair is now white.
If you need my technical help over the weekend, please call me at the Friendly Acres rest home, as I'll be down there preparing for my soon to be certain demise when my brain explodes!
Labels:
computer,
modern life,
tech support
3 comments:
BWA-HA-HA-HA-HA!!!!!!
I gave up on my mom. She's hopeless. I send her pictures of her grandkids, she claims she can't open them. So I set uo a Flickr site, she claims she can't get to it. I now put pics up on Facebook, but I haven't even told her yet about Facebook. What's the point?
:] I think my hubby can relate, when he tries to get me to find something for him on the computer, over the phone. He's at work and what he needs is on our home computer. But he has to be nice, since I'm doing him a favour. I can hear him trying to contain his frustration. ;)
Useful Acronyms:
1.PEBKAC and 2.PICNIC
1. Problem Exists Between Keyboard And Chair
2. Problem In Chair Not In Computer
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